Payment Policy

At Urbanite Clothing, we strive to provide a secure and seamless shopping experience. All transactions are encrypted and processed through a secure gateway to ensure your financial information remains protected.

1. Accepted Payment Methods

We accept the following major credit and debit cards for all purchases:

  • Visa
  • MasterCard
  • American Express (Amex)
  • Discover
  • Diners Club
  • JCB

2. Currency

All prices listed on our website are in Euros (EUR). If you are purchasing from outside the European Union using a card with a different primary currency, your bank may apply a currency conversion fee.

3. Payment Security & Encryption

Your security is our top priority. Our website uses Secure Sockets Layer (SSL) technology to encrypt your personal and payment information during transmission.

  • We do not store your full credit card number or CVV code on our servers.

  • All payments are processed through PCI-compliant service providers to ensure the highest level of security.

4. Billing Information

To avoid delays in order processing, please ensure that the billing name and address provided match the information on file with your credit card issuing bank. If the information does not match, your order may be flagged for manual review or cancelled for your protection.

5. Order Confirmation

Once your payment is successfully authorized, you will receive an Order Confirmation Email containing your order details. If you do not receive this email within 24 hours, please check your spam folder or contact our support team.

6. Contact Information

If you have any questions regarding our payment procedures or if you experience any issues during the checkout process, please reach out to us:

Email: support@urbaniteclothing.com

Phone Number: +31 20 626 6043

Store Address: Abdijstraat 23, 4816 JK Breda, Netherlands

Store Business Hours: Monday–Friday, 8:00 AM–5:00 PM (CET)

Response Time: We respond within 24 hours.