Payment Policy

At Urbanite Clothing, we strive to provide a safe and hassle-free shopping experience. All transactions are encrypted and processed through a secure payment environment to ensure that your financial information remains protected.

1. Accepted Payment Methods

We accept the following major credit and debit cards for all purchases:

  • Visa

  • MasterCard

  • American Express (Amex)

  • Discover

  • Diners Club

  • JCB

2. Currency

All prices on our website are listed in euros (EUR). If you pay from a country outside the European Union using a card whose primary currency is different, your bank may charge currency conversion fees.

3. Payment Security and Encryption

Your security is our highest priority. Our website uses Secure Sockets Layer (SSL) technology to encrypt your personal and payment information during transmission.

  • We do not store your full credit card number or CVV code on our servers.

  • All payments are processed through PCI-compliant service providers to ensure a high level of payment security.

4. Billing Information

To avoid delays in processing your order, please ensure that the billing name and address match the details registered with your credit card issuer. If the information does not match, your order may be flagged for verification or canceled for security reasons.

5. Order Confirmation

Once your payment has been successfully authorized, you will receive an order confirmation email containing your order details. If you do not receive this email within 24 hours, please check your spam or junk folder or contact our support team.

6. Contact Information

Do you have any questions about our payment procedures or experience any issues during checkout? Please contact us:

Email: support@urbaniteclothing.com

Phone Number: +31 20 626 6043

Store Address: Abdijstraat 23, 4816 JK Breda, Netherlands

Opening Hours: Monday–Friday, 10:00 AM–5:00 PM (CET)

Response Time: We respond within 24 hours.